7 Days to Change

A little help, when you need it.

Practical help with the app, your listening and your private notes.

Get in touch

For app support or privacy questions, email us.

support@7daystochange.comPlease include your device model, iOS version, app version and a short description. You don’t need to send private reflections or passwords.

The iOS app is being prepared for release. These guides describe personalised course preparation, downloads, purchases and private reflections in the connected app. Read about the planned experience.

Listen at your own pace

On Home, choose Begin session. Program lets you choose any of the seven sessions. When your course is ready, download all seven sessions on Home. Downloaded audio works offline, and My courses lets you return to earlier courses without paying again. Use the player to pause, move through the audio or skip 15 seconds.

The app saves your last listening position. After reopening, press Play to continue. You decide when to mark a session complete; listening doesn’t mark it automatically.

If you can’t hear audio, check your volume and selected headphones or speakers. After a call or another interruption, open the player and press Play. Listen somewhere safe to relax, never while driving or operating machinery.

The optional blue breathing globe expands and contracts during playback and pauses with the audio. You can hide it in the player. With Reduce Motion enabled, it stays still. Follow at a comfortable pace; you do not need to match the guide.

Choose your coaching goal

On Home, tap “Choose my goal”. Pick a habit to build or stop, say why it matters to you, and optionally add an everyday situation and a small next step. Save when you are ready. Cancel leaves your saved goal unchanged.

Saving your goal keeps it on this device. Choose Prepare my course to see the price, review how your goal will be used to create your course, and agree before sending it. One course prepares at a time; you can leave the app and return later. Cancel preparation returns any reserved course credit. If a goal is outside the supported everyday habits, it will not be narrated and the reserved credit is returned. Edit your goal from Home or Settings; saving an edit does not change an existing course.

Purchases and restoring courses

One seven-day course costs $9.90 USD. Four course credits cost $29.90 USD. Local pricing is shown in the app before purchase. There is no subscription or credit expiry. One credit generates one course; completed courses remain accessible without an access fee.

Use My courses → Restore purchases and courses with the same App Store account to recover unused credits and existing courses. A pending purchase may need Apple approval before credits appear. If a connection fails after payment, restore or reopen the app; do not buy again just to retry delivery. Refund requests are handled by Apple at Report a Problem.

To switch the App Store account used by this device, open My courses and choose Disconnect this device, then restore with the account you want to use. Disconnecting preserves uploaded courses, credits and active preparation. Downloads and private notes already on this device stay here.

Deliberately deleted courses cannot be recovered. If you cannot restore a purchase, contact support with the product name and approximate purchase date. Do not send passwords or payment-card information.

Keep your reflections

Notes save as you type on your device. Use Notes to revisit them. Reflections are optional and there is no automatic upload or cross-device sync.

In Settings, Export progress and reflections creates a JSON file containing your coaching goal, completion, your saved listening position and your reflections. Save it somewhere you trust. The app does not currently import exported files.

Set a gentle reminder

Turn on Daily reminder in Settings, allow notifications when iOS asks, and choose a local time. Permission is requested only when you enable the reminder.

If you previously declined, use Open notification settings, allow notifications in iOS, then enable the reminder in the app. Focus modes and device settings may affect delivery. Turn the reminder off to cancel future reminders.

Choose what to keep

Home → Delete uploaded goals and courses removes your service account and its uploaded/generated content, revokes service access on linked devices and removes downloads on this device. Minimal purchase records keep unused credits recoverable. The app confirms when active processing has stopped and deletion is complete. Uninstalling alone does not delete service data. Read the deletion details.

Local notes and progress have separate controls in Settings:

  • Restart progress clears completion and your listening position, stops playback, and keeps your reflections.
  • Delete reflections removes notes and keeps listening progress.
  • Delete progress and reflections removes both and stops playback.

Each action asks you to confirm. Earlier exports and device backups are managed separately. Your coaching goal, reminder and introduction settings are kept. Delete your coaching goal separately from its editor.

Used the earlier website?

We’re moving from the earlier browser experience to an iPhone and iPad app. There won’t be a new web app version.

If you joined the old waitlist, created an account, or have a question about existing data or a payment, email support@7daystochange.com. Tell us which service you used and the email address associated with it. Never send a password or full payment details.

Changing the website does not automatically delete earlier account or waitlist records. You can contact us to request help accessing or deleting that information.

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